Finish Line is a well-known and reputable brand that offers a wide range of sneakers and athletic apparel. It prides itself on providing customers with exceptional product options, including unique colors that are not typically found in other stores. With numerous locations across the country, Finish Line is a go-to destination for those seeking high-quality athletic wear. The brand emphasizes customer satisfaction and strives to provide a pleasant and enjoyable shopping experience. Whether you are a sports enthusiast or simply looking for comfortable and stylish footwear, Finish Line is dedicated to meeting your needs with their diverse selection of products.
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Reviews
If the employees running the register hate their jobs they can just say that. They run a confusing system and then give you attitude for not understanding what they want you to do. Does this store want business or not?
We went with my family to buy shoes and a man with bad attitude was saying that we can not try the shoes just and he have a very bad attitude with us so we just left bad store I was in love with the store but not no more
Will never be back. The Employees are rude, dismissive, and even openly insulted people at the check out counter. The behavior really is unbelievable.
Update 6/25 5:21 pm
Thanks for the reply. I have reached out via email. Feel free to call me.
Update 6/29 6:16
FYI- Nada, nothing from Finishline. After sending Email on their website, as they had requested. The below comments from FL looks to be lip service.
Update 7/3
Still nothing.
Update 11/2023
Still nothing.
Great store different varieties but salespeople very unwelcome slow don't want to interacted with ..3verybody looks like rhey don't want to be there .I was trying to buy 2 shoes my daughter 😕. Salesperson is almost angry I am buying shoes from him . …
I want to give a major shoutout to floor associate Krystal! I have bad anxiety and become very overwhelmed in stores since having weight loss surgery. Krystal could immediately pick up my energy and assisted me with finding my right shoe size, made sure I was ok during my visit there. I will definitely return and pray that she’s working because we need more people like her to assist ppl like myself. Thank you Krystal for being patient, genuine, and caring. You were truly a blessing to me!
The staffs at this location are slow with service. Went in today for an exchange and waited 45minute, meanwhile they had 4 people on the register not doing anything.
The location is a joke of a store. It appears organized as far as products.
The associates except one cashier (an older lady) are unprofessional, lack knowledge of process and procedures. I counted around 6 employees and that's from a glance. The manager (guy with pony or pigtail) bun is one of the worst with his aptitude and attitude about nothing. I understand why the associates are not too knowledgable. The standards are low.
To top it off. They had a little elementary school girl behind the register - the entire time standing with the cashiers. I'm guessing it's a daycare as well.
I should add this all stemmed from a pickup order the manager got wrong no sex/ wrong size and tried to convince us it was correct when even the receipt showed it was ordered properly. All we wanted was what we had paid for. All of these associates walking around. This One issue led to like 4 ppl and the little girl behind the register. Covid is still around all of the huddling together and everyone still confused.
Do better.
Great shoes for comfort and walking. All colors. Great customer service.
If the employees running the register hate their jobs they can just say that. They run a confusing system and then give you attitude for not understanding what they want you to do. Does this store want business or not?
We went with my family to buy shoes and a man with bad attitude was saying that we can not try the shoes just and he have a very bad attitude with us so we just left bad store I was in love with the store but not no more
Location
8111 Concord Mills Boulevard Suite 695, Concord, NC 28027, United States
Hours
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Monday
11:00 AM - 07:00 PM
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Tuesday
11:00 AM - 07:00 PM
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Wednesday
11:00 AM - 07:00 PM
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Thursday
11:00 AM - 07:00 PM
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Friday
10:00 AM - 08:00 PM
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Saturday
10:00 AM - 08:00 PM
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Sunday
12:00 PM - 06:00 PM
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